Terms and Conditions - Star&Berry El Salvador

It is very important that you read the following terms and conditions before making any purchases in our store.

By using the site www.starandberry.com the customer agrees and accepts these terms of use.

Use of the site www.starandberry.com , which grants access to beauty products, is subject to the terms and conditions of this agreement. www.starandberry.com reserves the right to change, modify, add or remove portions of these terms and conditions of use, at any time. It is the user's responsibility to check for changes. Changes are effective immediately after they have been posted on the site.

General: STAR & BERRY will not be liable for any damages resulting from the use of this site, including, but not limited to: direct, indirect, incidental, commercial, punitive damages and consequential damages of any kind.

STAR & BERRY reserves the right to cancel the account and service of customers who misuse or attempt an illegal act.

Registration and card charges: When registering to use the STAR & BERRY service, no charge is made to the Client's Credit or Debit Card. To register on the platform, only a username and email are required; It is the customer's responsibility to keep their private account information, including their password, secret for all activity that occurs under their account. You must notify STAR & BERRY of any unauthorized use of the account.

By registering with STAR & BERRY, the Customer accepts the prices published on the site. It is the customer's obligation to keep informed of current prices, which will always be published on the corresponding page of the site. The charges on the Client's credit or debit card will be made at the time of completing the purchase, where they will be asked to enter their personal data for the delivery of the purchased products.

STAR & BERRY will never request the Credit or Debit Card number by email or other means; The information provided is confidential, so it may not be disseminated or transmitted, except by authorization of the consumer or requirement of the authority.

Our payment gateways are: Debit/Credit card payments with STRIPE , cash on delivery payments and bank transfer.

Obligations of STAR & BERRY: STAR & BERRY undertakes that the prices of the service it publishes on its site are correct and will charge accordingly. You further agree to observe the privacy and security practices specified on this page.

Private Shipping Operation: The operation of product deliveries in Mexico and other countries is carried out with our Strategic Allies. Delivery problems, delays, damage, loss or theft are the responsibility of the shipping operator.

Shipping and delivery times : The shipment of the products will be made through parcel or private courier to your home and/or an office of said parcel or courier. Delivery time will be 3 to 7 business days after the order has been processed. The order will be processed in a maximum of three business days, as long as all the required information is met and the product has not suffered any cancellation for reasons beyond the control of STAR & BERRY. Please note that there may be occasional delays for various reasons, including the address being in remote areas. Notifications of your purchase, shipping, delivery and others will be made via email. If the customer incorrectly captures their shipping data and the order is delayed, STAR & BERRY is not responsible since it is not a matter attributable to the company, it is the customer's responsibility to review the data provided.

In the case of international shipments, if there are customs and/or tax expenses, these will be borne by the customer and it is their responsibility to present any document requested by the authority; If the order is returned to our facilities for regulatory reasons, the customer will only be refunded the amount paid for the products and shipping will not be refunded.

Delivery times are open and there must be someone to receive the package, otherwise it is the customer's responsibility to contact the parcel service and arrange delivery.

There is a possibility that orders cannot be delivered in certain areas or directly to the home due to parcel operation issues and the customer must pick them up directly at the branch or other establishment.

Prices and Stock of Products and/or Services: www.starandberry.com reserves the right to change the prices of the products and/or services published on the site. All our products will be charged in US dollars, prices in their currencies are subject to the purchase and sale of currencies that your bank has. STAR & BERRY has no control over the exchange rate applied by your bank. www.starandberry.com reserves the right to publish stock of products and/or services on the site, and you accept this in full.

Trademarks: The trademarks and all product and service names, slogans and graphics contained in this site belong to STAR & BERRY and its suppliers.

Reserved Rights : All material on the www.starandberry.com site including text, designs, graphics or files belong exclusively to STAR & BERRY and total or partial reproduction of any of these materials is prohibited.

Security: For STAR & BERRY it is very important to take care of your security, which is why we use 256-bit SSL security software at checkout. This means that your payment card data is encrypted. To check this you can see a padlock and the HTTPS prefix at the top left of your browser.